Customers

Best Sidekick skills for Customers & Segments

VIP, lapsed and first-time segments, tagging rules and customer lookups.

4 skills · updated 19 Sept 2026

What Sidekick can do here

Sidekick builds customer segments from spend, order count, products bought, location and tags, and can tag customers in bulk after you confirm.

What it can't

It cannot see email engagement from Klaviyo or Mailchimp, so "opened but did not buy" segments need your email tool.

Compare the skills

Shortcut	Skill	Sidekick…	Difficulty	Time saved	Status
`/customer`	Customer Quick Look	Analyzes	Easy	5 min / ticket	Not yet verified
`/first-timers`	First-Time Buyers Segment	Executes	Easy	15 min	Not yet verified
`/lapsed-90`	Lapsed Customers Segment	Executes	Easy	20 min	Not yet verified
`/vip-segment`	VIP Customer Segment	Executes	Easy	30 min	Not yet verified

/customer Analyzes Easy

Pulls one customer's history into a support-ready card: orders, spend, last purchase, open issues, tags.

Customers Not yet verified

/first-timers Executes Easy

Builds a segment of customers with exactly one order in the last 30 days, the group most likely to buy again with a nudge.

Customers Not yet verified

/lapsed-90 Executes Easy

Finds customers who bought before but not in the last 90 days, sizes the group, and creates a saved segment for win-back.

Customers Not yet verified

/vip-segment Executes Easy

Finds your top customers by spend and order count, shows the numbers, and creates a saved VIP segment after approval.

Customers Not yet verified