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Best Sidekick skills for Support & Policies

Inbox replies, FAQ answers, shipping and returns policies, WISMO responses.

4 skills · updated 19 Sept 2026

What Sidekick can do here

Sidekick drafts policy pages, FAQ answers and reply templates using your real shipping settings and order data.

What it can't

It is not connected to Gorgias, Zendesk or your email inbox. Draft here, paste there.

Compare the skills

Shortcut	Skill	Sidekick…	Difficulty	Time saved	Status
`/inbox-faq`	Inbox FAQ Answers	Drafts	Easy	1 hour	Not yet verified
`/returns-policy`	Returns Policy Draft	Drafts	Easy	45 min	Not yet verified
`/shipping-policy`	Shipping Policy Draft	Drafts	Easy	45 min	Not yet verified
`/wismo`	Where Is My Order Reply	Drafts	Easy	5 min / ticket	Not yet verified

/inbox-faq Drafts Easy

Writes instant answers for the 8 most common customer questions using your real policies, ready for Shopify Inbox.

Support Not yet verified

/returns-policy Drafts Easy

Drafts a plain-language returns and refund policy from your settings and the rules you set, ready to publish in Settings › Policies.

Support Not yet verified

/shipping-policy Drafts Easy

Turns your real shipping zones, rates and processing time into a shipping policy page customers can actually understand.

Support Not yet verified

/wismo Drafts Easy

Looks up an order's real status and tracking, then drafts a short, honest reply to the customer.

Support Not yet verified