Shipping Policy Draft
Turns your real shipping zones, rates and processing time into a shipping policy page customers can actually understand.
/returns-policy Drafts a plain-language returns and refund policy from your settings and the rules you set, ready to publish in Settings › Policies.
Add opens your Shopify admin with the skill prefilled; review it there and click Add. If nothing appears, use Copy and follow the steps below.
Personalize before you add
Values come from your store profile when set. Leave a field blank to keep the placeholder and fill it in Sidekick.
/returns-policy Draft a returns and refund policy with a [RETURN WINDOW] day window for a store selling mainly in [REGION]. ## Steps 1. Read the current returns policy if any, the return rules in settings, product types (flag anything commonly non-returnable: personalised, perishable, hygiene items), and whether the store uses Shopify's self-serve returns. 2. Write the policy in plain language under these headings: Return window; What can be returned; What cannot; How to start a return; Refunds (method and timing); Exchanges; Return shipping costs; Damaged or wrong items; Contact. 3. Keep each section to 2 to 4 sentences. Use the store's own rules; where a rule is missing, propose a common default and mark it "[CONFIRM]". 4. Show the draft and note that consumer law in [REGION] may set minimums. Ask for approval. Only after a clear yes, update the returns policy in settings. ## Output The draft policy, the [CONFIRM] list, a one-line legal note, then "Publish this to the policy page?" Do not state legal advice. Do not publish without approval.
/, choose Create new skill, name the shortcut returns-policy, paste the text as the instructions, and save./returns-policy in Sidekick. Sidekick keeps up to 25 skills; manage yours from the skills menu.A readable policy built from your real rules, with gaps marked, published to the policy page only when you approve.
New stores, policy changes, and before peak season when return questions spike.
Consumer law varies by country. Have a professional check the draft if you sell internationally.
Turns your real shipping zones, rates and processing time into a shipping policy page customers can actually understand.
Writes instant answers for the 8 most common customer questions using your real policies, ready for Shopify Inbox.
Looks up an order's real status and tracking, then drafts a short, honest reply to the customer.