Executes Medium All plans Not yet verified on a live store

Flow: Hold High-Risk Orders

/flow-fraud-hold  Builds a Flow that puts high-risk orders on hold, tags them, and emails you, so nothing risky ships automatically.

Add to Sidekick

Add opens your Shopify admin with the skill prefilled; review it there and click Add. If nothing appears, use Copy and follow the steps below.

The skill

Suggested shortcut: /flow-fraud-hold
Build a Shopify Flow that holds high-risk orders for review.

## Steps
1. Check that Shopify Flow is installed.
2. Design the workflow: trigger "Order created"; condition "order risk level is high"; actions "Hold fulfillment order" with reason "Fraud review", "Add order tags: review-risk", and "Send internal email" with order number, total, customer email and the risk indicators. Offer an optional second branch for medium risk above 3 times the average order value that only tags.
3. Show the workflow as trigger → condition → action lists.
4. Ask for approval. Only after a clear yes, create it inactive and tell me where to activate it.

## Output
The workflow summary, then "Create this workflow (inactive)?", then the confirmation.

Do not cancel or refund any order. Do not activate without my say-so.
How to add it to Sidekick
  1. Click Add to Sidekick above. Your Shopify admin opens with the skill ready to review. Click Add. Done.
  2. If the button does nothing in your store: click Copy skill, open Sidekick in your admin, type /, choose Create new skill, name the shortcut flow-fraud-hold, paste the text as the instructions, and save.
  3. To run it, type /flow-fraud-hold in Sidekick. Sidekick keeps up to 25 skills; manage yours from the skills menu.

What you get

Risky orders wait for a human instead of shipping on autopilot, and you get an email with the reasons so review takes a minute.

When to use it

Any store that auto-fulfils or uses a 3PL, and every store during peak season.

Variations

  • “Also release the hold automatically when a tag ‘verified’ is added” adds a second workflow.

Limits

Risk levels come from Shopify’s fraud analysis, which is strongest with Shopify Payments. Orders through some gateways carry less risk data.

Status: Written for Sidekick but not yet run on a live store. Results may need a second prompt. Time saved: about 20 min.

Author: MerchantSkill · License: CC0, no attribution needed · Updated: 19 Sept 2026 · Raw markdown

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