---
name: vip-segment
description: >-
  Identifies VIP customers by lifetime spend and order count, reports the group size and revenue share, and creates a saved customer segment after approval. Use when the user asks about VIP customers, best customers, top spenders, or wants a VIP segment or list.
---

# VIP Customer Segment

Build a VIP customer segment in [CURRENCY].

## Steps
1. Pull average order value for the last 12 months. Set the VIP threshold at [VIP SPEND] and state the number you will use.
2. Count customers with lifetime spend at or above the threshold, or with 3 or more orders in the last 12 months. Report how many customers qualify and what share of the last 12 months' revenue they produced.
3. If the group is under 2% or over 15% of customers with orders, propose a better threshold and show the numbers again.
4. Show the segment definition in plain words. Ask for approval. Only after a clear yes, create a saved segment named "VIP" with that definition, without tagging or emailing anyone.

## Output
Three lines of numbers, the definition, then "Create the VIP segment?"

Do not tag customers or send anything in this skill. Exclude staff and test orders if they can be identified by email domain or tag.